Overview
Manufacturers today must respond to volatile demand, complex channel relationships, and increasing expectations for reliability and sustainability. Traditional tools, spreadsheets, disconnected ERPs, and manual reports, often provide a delayed or incomplete picture of account commitments, production impact, and service performance. Salesforce Manufacturing Cloud combines accountbased forecasting, sales agreements, and opportunity data so manufacturers can plan with confidence, collaborate more effectively with distributors, and deliver higherquality products and services.
Alphaleo builds on Manufacturing Cloud with integrations to ERP, MES, IoT, and service platforms, creating a connected ecosystem from shop floor to customer. This helps manufacturers reduce costtoserve, improve ontime delivery, and uncover new revenue opportunities in aftermarket and services.
Our Offerings
Account & Sales Agreement Management
- Configuration of sales agreements and runrate business in Manufacturing Cloud
- Alignment of agreements with pricing, rebates, and volume commitments
- Visibility into planned vs. actuals at account, product, and region levels
Demand Planning & Forecast Collaboration
- Integration of CRM forecast with ERP/MRP planning data
- Joint forecasting and collaboration with key customers and distributors
- Scenario views for new product introductions and capacity planning
Distributor & Channel Enablement
- Partner and distributor portals for orders, forecasts, and service cases
- Incentive, rebate, and performance dashboards
- Shared pipeline and demand insights between OEMs and distributors
Smart Factory & Service Integration
- Integration with IoT platforms and MES for realtime asset and production signals
- Case and workorder creation from IoT alerts and quality events
- Field Service enablement for installation, maintenance, and warranties
Our Approach
Assess & Blueprint
Understand your manufacturing segments (OEM, custom, maketoorder, distribution), current CRM/ERP landscape, and planning processes. Define target use cases and data models for Manufacturing Cloud.
Design & Configure
Configure Manufacturing Cloud for sales agreements, accountbased forecasting, and distributor models. Design rolebased workspaces for sales, keyaccount managers, planners, and service teams.
Integrate & Automate
Integrate Salesforce with ERP, MES, IoT, and service platforms. Automate flows between quotes, orders, production status, shipments, and service cases, ensuring data consistency across systems.
Enable & Optimise
Train commercial, planning, and service teams; embed analytics and alerts; and refine agreements, forecasts, and workflows based on adoption and performance metrics.
What We Deliver
- Distributor and partner portals for orders, forecasts, and collaboration
- Connected processes between CRM and ERP/MES/IoT for endtoend visibility
- Dashboards for revenue, margin, capacity impact, and service performance
- Foundations for smartfactory and predictiveservice use cases
- Unified account and opportunity views that combine agreements, forecast, and actuals
Why Alphaleo
- Salesforce Manufacturing Cloud expertise combined with strong ERP and integration experience
- Understanding of OEM, custom manufacturing, and distributorled models
- Ability to connect sales, planning, production, and service into a single operating view
- Delivery teams in Australia and India providing domain knowledge and costeffective execution
- Out come driven approach focused on forecast accuracy, ontime delivery, margin improvement, and customer satisfaction
Our Industries
Government & Public Sector
Transforming public services with secure, citizen-centric digital solutions.
Telecommunications
Driving connectivity, innovation, and customer engagement.
Retail
Reimagining retail with seamless, customer-first digital experiences
Manufacturing
Accelerating production excellence through smart, data-driven operations.
Travel & Hospitality
Delivering modern, personalized experiences for travelers and guests.
Financial Services
Accelerating digital transformation with compliance-ready, scalable solutions.
Partners
Our Partners
Alphaleo collaborates with industry-leading technology providers to deliver best-in-class results. Our partnerships enable seamless integration, enhanced automation, and maximum value for clients. Key partners include Salesforce, DocuSign, HubSpot, Zoho, HCL Software, Commercetools, BigCommerce, Databricks, JFrog, MuleSoft, Celigo, SnapLogic, and Blackthorn, powering our solutions with proven expertise and reliability.
Our Strategic Partnerships
Blogs
The Alphaleo Lens
Our stories, strategies, and innovation from our experts
Testimonials
Trusted by Industry Leaders
Real words from brands that rely on our expertise
CIO, A leading Hospitality Chain in Asia
"Alphaleo’s team guided us through every stage of our Sales Cloud implementation. Their expertise helped us redesign our sales processes for maximum efficiency and ensured seamless integration with our existing tools. Thanks to their support, we now have complete visibility into our sales pipeline and faster deal closures."
Chief Digital Officer, A Manufacturing Major in Australia
"Working with Alphaleo on our AI and Data initiatives was truly transformative. Their data-driven approach unlocked insights we didn’t know existed, helping us personalize our customer experiences and optimize our operations. The collaborative process and the ROI exceeded our expectations."
VP, IT at a well known Telecommunication Major
Alphaleo delivered on their promise of a fully integrated enterprise solution. Their deep understanding of complex systems enabled us to connect multiple platforms, eliminating silos and automating workflows across departments. We are now much more agile and responsive to business changes."