Agedcare providers must balance compassionate, personcentred support with stringent funding, compliance, and workforce pressures. Fragmented systems and manual processes often make it hard to see the full picture of a resident’s needs, family expectations, and service history. Alphaleo uses Salesforce Public Sector and Health Cloud to help agedcare organisations create a single, connected view of residents, homecare clients, and carers—linking clinical, operational, and engagement data into one platform. This allows teams to coordinate care, respond faster, and keep families informed, while embedding quality, safety, and regulatory requirements into everyday workflows.
Unified profiles for residents, homecare clients, and family contacts, including care plans, preferences, interactions, and history.
Case and service workflows for assessments, care plans, incident reporting, service delivery, and followup.
Rostering, visit management, and task assignment for infacility and inhome care teams, integrated with HR and payroll systems.
Secure portals for families and carers to access updates, request services, and communicate with providers.
Understand your agedcare models (residential, home care, disability support), regulatory requirements, and current processes.
Configure Salesforce Public Sector or Health Cloud to reflect resident journeys from intake and assessment to ongoing care and review.
Integrate with clinical, rostering, HR, and finance systems; ensure relevant data is visible to frontline and backoffice teams.
Train staff, embed quality and compliance workflows, and continuously refine processes using insights and feedback.
- Improved visibility into resident needs and care quality
- Faster, more coordinated responses to incidents and requests
- Stronger family trust through transparency and communication
- Better support for funding, compliance, and audit activities
- Scalable digital processes across facilities and services
- Experience across Salesforce Health and Public Sector solutions for carefocused organisations
- Strong understanding of compliance, documentation, and audit needs in aged care
- Ability to connect operational, clinical, and engagement systems on one platform
- Out come driven approach focused on resident wellbeing and staff efficiency
Our Industries
Government & Public Sector
Transforming public services with secure, citizen-centric digital solutions.
Telecommunications
Driving connectivity, innovation, and customer engagement.
Retail
Reimagining retail with seamless, customer-first digital experiences
Manufacturing
Accelerating production excellence through smart, data-driven operations.
Travel & Hospitality
Delivering modern, personalized experiences for travelers and guests.
Financial Services
Accelerating digital transformation with compliance-ready, scalable solutions.
Our Partners
Alphaleo collaborates with industry-leading technology providers to deliver best-in-class results. Our partnerships enable seamless integration, enhanced automation, and maximum value for clients. Key partners include Salesforce, DocuSign, HubSpot, Zoho, HCL Software, Commercetools, BigCommerce, Databricks, JFrog, MuleSoft, Celigo, SnapLogic, and Blackthorn, powering our solutions with proven expertise and reliability.
Our Strategic Partnerships
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