Overview
Digital first and omnichannel retailers live in a world of rapid assortment changes, promotional intensity, and constantly shifting customer behaviour. To stay ahead, they need eCommerce platforms that are fast, flexible, and tightly integrated with marketing, service, and fulfilment.
Alphaleo helps online retailers use Salesforce Commerce Cloud and related clouds to build scalable digital storefronts, optimise conversion, and orchestrate consistent journeys across web, mobile, marketplaces, and social commerce. With unified data powering marketing and service, retailers can move from channelcentric operations to customercentric growth.
Our Offerings
- Salesforce Commerce Cloud B2C (and marketplaceready) storefronts
- Advanced search, merchandising, and recommendation strategies
- Cart, checkout, and payment optimisation (including BNPL, wallets, etc.)
- Clickandcollect, shipfromstore, and flexible fulfilment journeys
- Integration with OMS, WMS, ERP, and marketplace platforms
- Marketing Cloud journeys for acquisition, reengagement, and retention
- Service Cloud for omnichannel support and returns management
Our Approach
Performance & Journey Assessment
Evaluate current site performance, conversion, checkout, and postpurchase journeys alongside operational constraints.
Design for Scale & Conversion
Design storefront UX, product discovery, and promotions in line with brand and category strategies, with an emphasis on speed and mobilefirst experiences.
Build & Integrate
Implement Commerce Cloud, integrate with inventory, pricing, and fulfilment systems, and configure analytics and experimentation frameworks.
Operate & Optimise
Continuously improve search, merchandising, content, and journeys using analytics, A/B tests, and AIdriven recommendations.
What We Deliver
- High performance, mobile optimised Commerce Cloud storefronts
- Seamless journeys across discovery, checkout, fulfilment, and returns
- Realtime inventory and order visibility across channels
- Automated campaigns and lifecycle journeys that drive repeat business
- Clear analytics on conversion, AOV, retention, and operational KPIs
Why Alphaleo
- Deep Commerce Cloud and Marketing Cloud expertise for highvolume eCommerce
- Strong track record integrating Salesforce with OMS, WMS, and marketplace ecosystems
- Focus on measurable outcomes—conversion uplift, AOV growth, and repeat purchase
- Agile delivery models that support iterative improvements rather than oneoff launches
Our Industries
Government & Public Sector
Transforming public services with secure, citizen-centric digital solutions.
Telecommunications
Driving connectivity, innovation, and customer engagement.
Retail
Reimagining retail with seamless, customer-first digital experiences
Manufacturing
Accelerating production excellence through smart, data-driven operations.
Travel & Hospitality
Delivering modern, personalized experiences for travelers and guests.
Financial Services
Accelerating digital transformation with compliance-ready, scalable solutions.
Partners
Our Partners
Alphaleo collaborates with industry-leading technology providers to deliver best-in-class results. Our partnerships enable seamless integration, enhanced automation, and maximum value for clients. Key partners include Salesforce, DocuSign, HubSpot, Zoho, HCL Software, Commercetools, BigCommerce, Databricks, JFrog, MuleSoft, Celigo, SnapLogic, and Blackthorn, powering our solutions with proven expertise and reliability.
Our Strategic Partnerships
Blogs
The Alphaleo Lens
Our stories, strategies, and innovation from our experts
Testimonials
Trusted by Industry Leaders
Real words from brands that rely on our expertise
CIO, A leading Hospitality Chain in Asia
"Alphaleo’s team guided us through every stage of our Sales Cloud implementation. Their expertise helped us redesign our sales processes for maximum efficiency and ensured seamless integration with our existing tools. Thanks to their support, we now have complete visibility into our sales pipeline and faster deal closures."
Chief Digital Officer, A Manufacturing Major in Australia
"Working with Alphaleo on our AI and Data initiatives was truly transformative. Their data-driven approach unlocked insights we didn’t know existed, helping us personalize our customer experiences and optimize our operations. The collaborative process and the ROI exceeded our expectations."
VP, IT at a well known Telecommunication Major
Alphaleo delivered on their promise of a fully integrated enterprise solution. Their deep understanding of complex systems enabled us to connect multiple platforms, eliminating silos and automating workflows across departments. We are now much more agile and responsive to business changes."