Agentforce Sales
Alphaleo helps sales teams turn Agent force Sales into a connected revenue engine, with intelligent pipelines, guided selling, and real time visibility for leaders and sellers alike.
What Alphaleo delivers:
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Lead, opportunity, and activity automation
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Territory, quota, and book of business management
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Pipeline, forecast, and performance dashboards
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AI driven insights for next best action and win probability
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CPQ and revenue operations enablement
Business impact
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Shorter sales cycles
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Higher conversion and win rates
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Improved forecast accuracy and pipeline health
Agentforce Service
With Agent force Service, Alphaleo helps organisations move from reactive case handling to pro-active, AI assisted service experiences across every channel.
Capabilities:
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Knowledge management and deflection journeys
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AI powered routing, recommendations, and replies
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Self service portals and Field Service enablement
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Omnichannel support (email, chat, voice, social, messaging)
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Case life cycle and SLA automation
Business impact
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Higher CSAT and NPS
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Reduced resolution and handle times
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Improved agent productivity and consistency
Marketing Cloud & Data Cloud
Alphaleo combines Marketing Cloud and Salesforce Data Cloud to help teams deliver the right message, to the right audience, at the right time, backed by a real time Customer 360.
What we do:
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Journey orchestration across email, SMS, mobile, and social
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Audience segmentation, propensity modelling, and targeting
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Lead nurturing, scoring, and handoff to sales
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Behavioural analytics, experimentation, and personalisation
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Data Cloud–powered unification and activation of customer data
Business impact
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Stronger engagement across the funnel
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Higher lead to customer conversion
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Improved campaign ROI and marketing efficiency
Experience Cloud
Alphaleo uses Experience Cloud to create connected portals that bring customers, partners, and employees into a single Salesforce powered ecosystem.
Capabilities:
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Customer, partner, and dealer communities
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Self service knowledge and case portals
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Role based access, approvals, and workflows
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Deep integration with Sales, Service, and Data Cloud
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Custom UI/UX aligned to brand and accessibility standards
Business impact
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Improved collaboration and partner performance
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Greater customer empowerment and deflection to self service
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Reduced support volume and operational overhead
Commerce Cloud
Alphaleo designs and implements Commerce Cloud solutions for B2C and B2B brands, connecting store front experiences with CRM, marketing, and ful filment.
What Alphaleo offers:
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Store front, catalogue, and search configuration
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Cart, checkout, and payment experiences tailored to your markets
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Pricing, promotions, and discount frameworks
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Order, inventory, and fulfilment synchronisation
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Commerce to CRM, Service, and Marketing Cloud integrations
Business impact
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Increased online revenue and conversion
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Lower cart abandonment and friction
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Unified view of customer behaviour across commerce and CRM
Loyalty Management
Alphaleo helps brands use Salesforce Loyalty Management to design programmes that reward behaviour, not just transactions, and connect seamlessly with marketing and commerce journeys.
What Alphaleo delivers
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Loyalty strategy, tiers, points, and benefits design
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Member 360 setup with engagement and value scoring
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Realtime earn/burn, status, and benefits tracking
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Integration with Commerce Cloud, Experience Cloud, and Marketing Cloud
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Dashboards for loyalty performance, breakage, and LTV
Business impact
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Higher repeat purchase and visit frequency
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Increased customer lifetime value and advocacy
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Richer insight into member behaviour and profitability
MuleSoft Integration Services
As an extension of Salesforce CRM, Alphaleo delivers MuleSoft powered integration architectures that turn Salesforce into the trusted engagement layer for your enterprise.
Our MuleSoft services include
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API led connectivity design (system, process, and experience APIs)
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Real-time and batch data synchronisation with ERP, billing, data lakes, and core systems
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Integration governance, security, and lifecycle management
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Monitoring, alerting, and performance optimisation
Business impact
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Unified, real-time data across the enterprise
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Reduced integration complexity and technical debt
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Faster rollout of new products, channels, and experiences
Industry-Focused Solutions for a Digital-First World.
Enabling industries to leading the future of business.
Stronger Together, Delivering Greater Value.
Partnering with technology visionaries to unlock enterprise potential.
Enterprise Technology Transformation CRM , ERP & Ecosystem Apps
Data-Analytics , AI Dev Ops
Digital Commerce & Hyper Automation
Where Strategy Meets Execution and Results Follow.
Real outcomes from our technology innovations that transformed our clients' worlds.
Trusted by Industry Leaders
Real words from brands that rely on our expertise