Overview
Agencies responsible for distribution networks and public works manage large asset portfolios, complex contractor ecosystems, and a constant stream of community requests. Spreadsheets, email, and disconnected systems often make it difficult to track work orders, understand asset condition, or demonstrate accountability for public spend. Alphaleo helps these organisations use Salesforce Public Sector Solutions to orchestrate service requests, maintenance, and permits around an asset and locationcentric model. With integrated workflows, portals, and dashboards, teams can prioritise work more effectively, coordinate internal crews and external contractors, and provide communities with clear, timely updates on the services that affect them every day.
Our Offerings
Work Order & Request Management
Capture, prioritise, and track requests for public works, infrastructure maintenance, and distribution services.
Asset & LocationCentric Views
360° view of assets, locations, and service history integrated with GIS and assetmanagement systems.
Vendor & Contractor Enablement
Portals and workflows for suppliers, contractors, and field partners handling repairs and distribution tasks.
Permits, Approvals & Inspections
Digital processes for applications, approvals, inspections, and compliance documentation.
Community & Stakeholder Engagement
Case and campaign management for community enquiries, notifications, and consultations.
Our Approach
Understand Service & Asset Landscape
Analyse current distribution, maintenance, and publicworks processes, including systems and stakeholder touchpoints.
Design Service and AssetCentric Models
Configure Salesforce Public Sector Solutions to reflect assets, works, requests, and approvals in a coherent data model.
Integrate Field & BackOffice Operations
Integrate with assetmanagement, fieldservice, finance, and document systems to reduce manual handoffs.
Govern & Improve
Define SLAs, reporting, and quality checks; use analytics and AI to optimise scheduling, prioritisation, and resource use.
Business Impact
- Greater visibility into publicworks and distribution workloads
- Faster response times and reduced backlog through better prioritisation
- Improved coordination between agencies, contractors, and communities
- Stronger governance, auditability, and regulatory compliance
- Scalable processes that support growing asset portfolios and service demands
Why Alphaleo
- Salesforce publicsector delivery experience across works, assets, and community services
- Strong integration capabilities with GIS, asset, and fieldservice platforms
- Focus on measurable improvements in responsiveness, transparency, and governance
- Local delivery teams in Australia and India with experience in multiagency environments
Our Industries
Government & Public Sector
Transforming public services with secure, citizen-centric digital solutions.
Telecommunications
Driving connectivity, innovation, and customer engagement.
Retail
Reimagining retail with seamless, customer-first digital experiences
Manufacturing
Accelerating production excellence through smart, data-driven operations.
Travel & Hospitality
Delivering modern, personalized experiences for travelers and guests.
Financial Services
Accelerating digital transformation with compliance-ready, scalable solutions.
Partners
Our Partners
Alphaleo collaborates with industry-leading technology providers to deliver best-in-class results. Our partnerships enable seamless integration, enhanced automation, and maximum value for clients. Key partners include Salesforce, DocuSign, HubSpot, Zoho, HCL Software, Commercetools, BigCommerce, Databricks, JFrog, MuleSoft, Celigo, SnapLogic, and Blackthorn, powering our solutions with proven expertise and reliability.
Our Strategic Partnerships
Blogs
The Alphaleo Lens
Our stories, strategies, and innovation from our experts
Testimonials
Trusted by Industry Leaders
Real words from brands that rely on our expertise
CIO, A leading Hospitality Chain in Asia
"Alphaleo’s team guided us through every stage of our Sales Cloud implementation. Their expertise helped us redesign our sales processes for maximum efficiency and ensured seamless integration with our existing tools. Thanks to their support, we now have complete visibility into our sales pipeline and faster deal closures."
Chief Digital Officer, A Manufacturing Major in Australia
"Working with Alphaleo on our AI and Data initiatives was truly transformative. Their data-driven approach unlocked insights we didn’t know existed, helping us personalize our customer experiences and optimize our operations. The collaborative process and the ROI exceeded our expectations."
VP, IT at a well known Telecommunication Major
Alphaleo delivered on their promise of a fully integrated enterprise solution. Their deep understanding of complex systems enabled us to connect multiple platforms, eliminating silos and automating workflows across departments. We are now much more agile and responsive to business changes."