Overview
Hotels, resorts, and wellness providers must orchestrate stays, services, and memberships across a growing number of channels, brand sites, OTAs, apps, and walkins, while maintaining consistent service and brand standards. Guest expectations now extend beyond rooms to experiences, wellness, and personalised recognition across properties and visits.
Alphaleo uses Salesforce to unify guest data, stays, memberships, and service interactions into a single platform, integrating with PMS, booking, and wellness systems. This enables hospitality brands to deliver personalised experiences from prearrival through poststay, while also streamlining operations and creating new revenue opportunities in wellness, memberships, and ancillary services.
Our Offerings
- Guest 360° profiles capturing stays, preferences, feedback, and membership status
- Lead and group sales management for corporate, events, and MICE business
- Integration with PMS/CRS for bookings, room status, and folios
- Service Cloud for front desk, concierge, and onproperty service teams
- Wellness and membership management for gyms, spas, and health services
- Loyalty programmes spanning rooms, F&B, spa, and experiences
- Marketing journeys for prearrival, instay, and poststay engagement
Our Approach
What We Deliver
- Unified view of guests, stays, memberships, and interactions
- Streamlined group and corporate sales pipelines with clear handoff to operations
- Proactive service processes for requests, issues, and special occasions
- Personalised offers and communications based on preferences and history
- Dashboards for occupancy, ADR, RevPAR, member engagement, and satisfaction
Industry-Focused Solutions for a Digital-First World.
Enabling industries to leading the future of business.
Stronger Together, Delivering Greater Value.
Partnering with technology visionaries to unlock enterprise potential.
Enterprise Technology Transformation CRM , ERP & Ecosystem Apps
Data-Analytics , AI Dev Ops
Digital Commerce & Hyper Automation
Where Strategy Meets Execution and Results Follow.
Real outcomes from our technology innovations that transformed our clients' worlds.
Trusted by Industry Leaders
Real words from brands that rely on our expertise