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Managed Services

Continuous Value from Your Salesforce & CRM Investments

Intro

Overview

Successful implementations are only the beginning. The real value of Salesforce and CRM platforms is realized through continuous optimization, governance, and evolution. Alphaleo’s Managed Services ensure your Salesforce, Zoho, and HubSpot environments continue to perform, scale, and deliver business outcomes long after go-live.
We partner with enterprises and high-growth organizations to provide proactive, business-aligned managed services that go beyond ticket resolution. As an extension of your team, we continuously enhance platform performance, improve adoption, and unlock new capabilities aligned to your evolving business priorities.
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Our Managed Services Approach

Proactive. Flexible. Outcome-driven. 
Alphaleo doesn’t believe in “set and forget.” As your business, teams, and customers evolve, we ensure your CRM platforms evolve with you preventing productivity dips, capability gaps, and technical debt.
We stay closely aligned to your roadmap, monitoring performance, identifying optimization opportunities, and applying best practices across automation, data, security, and user experience so your platforms remain future-ready and business-relevant.

What We Deliver

Once Alphaleo has a clear view of your requirements and Salesforce landscape, delivery moves into a structured, agile rhythm. Crossfunctional teams in Australia, India, and our offshore centres execute in short sprints that cover design, build, test, deploy, and hypercare, ensuring steady progress with no surprises.

Users are involved from the start through prototypes and proofs of concept, allowing real feedback to shape the experience and accelerate adoption. Most proofs of concept are completed within 2–6 weeks, while end to end implementations typically range from 3–6 months, depending on scope and complexity.

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Approach

Our Approach

Handover

We have established a comprehensive handover process to ensure we understand and takeover your existing implementation.

Defects

On all of our support plans, we ensure there is a proactive framework within our teams for defect tracking and immediate resolution.

Features and Advisory

You get additional development and advisory credits to continuously enhance and advance your implementation.

Proactiveness

We review new releases and look at what features are impacting or are relevant for you. We then suggest improvements to make sure you stay up-to-date.

Offerings

Our Offerings

User management, configuration changes, workflow optimization, feature enhancements, and release management.

Refine and Continuously Evolve Your Processes

We design future-ready implementations but without continuous support and optimization, even the best platforms lose momentum.

As your business evolves through new products, services, processes, and growing team capabilities your CRM and digital platforms must evolve with it. Ongoing refinement is essential to sustain productivity, adoption, and performance.
Alphaleo stays closely aligned to your transformation journey, proactively optimizing your platforms to prevent capability gaps and productivity slowdowns. By continuously identifying opportunities for automation, process improvement, and performance enhancement, we help you unlock more value from your technology investments driving operational efficiency and business growth.
Our approach is flexible, collaborative, and aligned to your ambitions. You’re not navigating this journey alone. As a long-term partner, Alphaleo supports your business as it operates today and as it grows into what it’s meant to become.

Business Impact

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Why Alphaleo

Your Long-Term Partner for CRM Excellence 

Our Industries

Industry-Focused Solutions for a Digital-First World.

Enabling industries to leading the future of business.

Our Partners & Technical Competency

Stronger Together, Delivering Greater Value.

Partnering with technology visionaries to unlock enterprise potential.

Enterprise Technology Transformation CRM , ERP & Ecosystem Apps​

Data-Analytics , AI​ Dev Ops​

​Digital Commerce & Hyper Automation

Success Stories

Where Strategy Meets Execution and Results Follow.

Real outcomes from our technology innovations that transformed our clients' worlds.

Delivering Customer 360 & Real-Time Insights for a Global Retail Leader

Delivering Customer 360 & Real-Time Insights for a Global Retail Leader Overview A global retail...

Reinventing Data Strategy for a Global Insurance Leader

Reinventing Data Strategy for a Global Insurance Leader Overview With rising competition and legacy system...

Transforming Enterprise Search for a Global Oil & Gas Leader

Transforming Enterprise Search for a Global Oil & Gas Leader Overview A Fortune 500 oil...

How Alphaleo Builds Connected Enterprises With Modern Integration Platforms

Enterprises rarely suffer from a lack of applications; the real problem is that they do...

Turning Data And DevOps Into A Single Growth Engine With Alphaleo

Data and software delivery are often treated as separate worlds: one focused on analytics, the...

Reimagining Guest Journeys: Sales Cloud Implementation For Modern Hospitality

In hospitality, every interaction—from the first website visit to the post-stay follow-up—shapes how guests perceive...

Testimonials

Trusted by Industry Leaders

Real words from brands that rely on our expertise